Skip to content

App Store

Document Metadata
Category: Setup / Application Store & App Deployment
Audience: Administrators, Engineers, Product Team
Difficulty: Intermediate
Time Required: Approximately 30–60 minutes
Prerequisites: Active ConnexCS account with Setup privileges; basic understanding of the Apps platform and deployment process.
Related Topics: Apps Platform – Applications
Next Steps: Install the required app from Setup → App Store, complete its basic configuration, and then verify it works correctly in your environment.

Setup App Store

The ConnexCS App Store lets you discover, download, and install applications on your user account.

The Apps created using the IDE are available for use in the App Store when published.

The Apps can be created by other customers or developers and used by ConnexCS's customers.

Steps to install Apps

  1. Login to your account. Navigate to Setup App Store. Click on the App you wish to install.
  2. Click on Install.

3.After hitting the 'Install' button, a window appears with two fields. The first field is 'App Name', where you can either change the name of the application or keep it the same. The second field allows you to select the Version of the application.

4.Click on Install and the App will be installed on your user account.

5.You can view the Description, Installed Versions, All Versions and any Documentation related to the Application.

Note

See this icon? owner. It means you built this application and the ownership belongs to you.

How to Display documentation for your Application

  1. You can add information about your specific application by using the Template component in the IDE section.
  2. Click here to follow the instructions on how to create a template and add documentation, however, note that template name should actually be app_documentation.

Useful Tools and Applications

DID Spam Score

Overview

This application will help you update the Spam Score of your DIDs and send a report to the provided email ID.

!!! Note "Please note that this service is chargeable. Check Pricing here.

Prerequisites

Before using the app, ensure that the Spam Score package is added to your account.

Steps to Use the App

  1. Setup Email that will be used as API user.
  2. Navigate to IDE DID Spam Score App Environmental Variables.
  3. Locate the cx_api_uservariable.
  4. Enter the email address you use to login in value.
  5. Select DIDs for Spam Score Check.
  6. Navigate to Global DID.
  7. Select the DIDs you want to check.
  8. Once selected, click on the Spam Score button at the top of the page.
  9. Send the Spam Score Report.
  10. After clicking the Spam Score button, you will be prompted to enter the email address to which the DID spam report will be sent.
  11. Enter the desired email address and click Spam Scout.

Autonomous Calling

Overview

This application allows autonomous dialling of numbers from an uploaded list.

Steps to Use the App

  1. Navigate to Setup App Store Autonomous Calling and click Install.
  2. A window will appear, select the version of the app and hit Install again.
  3. After refreshing the Control Panel, the Auto Dial button will appear on the side bar.
  4. Click Auto Dial, then Config to setup the calling process.
    • Select the Customer for the drop-down.
    • Enter the Outbound Server in use.
    • Enter the extension in the Endpoint field.
    • Enter the CLI and click Confirm.
  5. Click on Set Numbers to add the number list for the autonomous dialing process. Click on Save Numbers.
  6. Hit the Start button to dial the numbers automatically. `.

Important Note

  1. Ensure that all phone numbers are entered in the complete international format (e.g., +44 for the UK, +1 for the US).
  2. When entering multiple phone numbers, list each number on a new line.

Click-2-Dial (Programmatic API Calling)

Overview

Click-to-Dial API enables applications, websites, or software systems to initiate phone calls with a single click or programmatic command.

Instead of manually dialing a phone number, users or systems can trigger a call directly from an interface, making the process faster, more efficient, and less error-prone.

Steps to Use the App

  1. Navigate to Setup App Store Click-2-Dial and click Install.

  2. A window will appear, select the version of the app and hit Install again.

  3. In the Installed Versions tab click Config.

  4. A window will open, prompting you to enter the following details:

    • Select the Customer for the drop-down.
    • Enter the API Key. It acts as a gate-keeper in maintaining the security, reliability, and integrity of API-based interactions. API Keys are generated randomly for each customer as soon as you press +Add.
    • Enter the Extension. It specifies the number you are using to initiate the call.

  5. Click Save.

Yoco Payment

Overview

Yoco is a payment gateway and merchant services platform that enables businesses to accept, process, and manage digital payments securely through APIs and hosted payment flows.

Instead of handling payment processing, card security, and transaction compliance internally, applications and platforms can integrate with Yoco to initiate charges, collect customer payments, and track transactions programmatically, making payment collection faster, more reliable, and secure.

How it works?

To enable payment-related operations via Yoco, the system requires authentication using a Secret API Key. This key determines which Yoco account the API requests are executed against and ensures secure access to subscribed services.

Where to Obtain the API Secret Key?

  1. The customer logs in to the Yoco App / Yoco Control Panel.

  2. Navigate to the API Developer Integration section.

  3. Locate the Secret Key under the account credentials.

  4. Copy the Secret Key for use in the integration.

The Secret Key is account-specific and must be kept confidential.

Steps to Use the App

  1. Navigate to Setup App Store Yoco and click Install.

  2. A window will appear, select the version of the app and hit Install again.

  3. Go to the Installed Versions tab, then hover on settings icon and click on Config.

  4. A window will open, prompting you to enter the following details:

    • API User: The selected API user represents the authenticated entity making API requests.
    • Enter the Secret Key. This key is required for authentication. Follow the steps here to generate and retrieve the API key. ConnexCS uses this key to securely authenticate and authorise all payment-related API requests.
    • Surcharge: Configure an additional charge to be applied to payments.You can choose one of the following options:
      • Amount (ZAR): Applies a fixed surcharge in South African Rand (ZAR).
      • Percent: Applies a percentage-based surcharge on the transaction amount.

  5. Click Save.

Neutrafix

Overview

Neutrafix is a telecom routes marketplace integrated within the ConnexCS platform. It allows telecom companies to buy and sell voice routes through a structured, automated workflow.

Using Neutrafix, companies can:

  • Browse and purchase telecom routes
  • Manage prefixes and rate cards

Neutrafix connects directly with the ConnexCS Control Panel, enabling a seamless flow from company registration → authentication → route selection → billing execution.

System Purpose

The Neutrafix application provides:

  • Route marketplace access
  • Prefix-based routing configuration
  • Seller-specific rate card assignment
  • API and portal-based access control

User Onboarding Flow

1. Sign-Up Process

Users register through the Neutrafix application interface.

Steps

a. User clicks Sign Up.

b. One-click registration flow begins.

c. Company verification documents must be submitted.

d. After completing sign-up, a credentials dialog is displayed containing:

  • Username
  • Login Password
  • API Password

⚠️ Important: Users must securely store these credentials, as they may not be shown again.

Note 1 — Account Creation & Verification

  • The account is created immediately after sign-up, and credentials are generated and shared with the user.
  • Submitted company documents are sent to the Neutrafix team for verification and review.
  • Users cannot perform buying activities until the document review process is successfully completed by Neutrafix.

Note 2 — Existing Neutrafix Users

  • Existing Neutrafix users can reuse their API Username and API Password.
  • These credentials are available inside the Profile section of the platform.
  • Standard login credentials should not be used for API authentication.

Steps to Use the App

  1. Navigate to Setup App Store NeuTrafix and click Install.
  2. A window will appear, select the version of the app and hit Install again.

  3. Click on Config (settings button) to assign the API User click Confirm.


  4. Click on the NeuTrafix app on the sidebar. Complete the Signup process if you are a new customer.

  5. If you are already a customer, click on Login. A window will prompt you to enter the API Login and API Key. Click on Login. You can get the API Login and API Key from the NeuTrafix Dashboard.
    ⚠️ Note: Use your API Username and API Password from the Profile section for authentication; standard login credentials are not supported.

  6. A window will appear with the following fields:

    1. Market View allows users to See Purchased Routes. Opens list of routes already purchased by the user.

    2. Filter Section:

      Field Description Usage
      Prefix Destination dialing prefix Used to search routes for a specific number range (e.g., 91, 44, 1)
      Country Destination country Filters routes available for a country
      Route Type Route classification Filters route quality/type (e.g., CLI, Non-CLI, Premium, etc.)
      Seller Route provider/company Shows routes offered by a specific seller
      Seller Route Seller-specific route category Filters routes within seller inventory
      Route (Voice / SMS) Traffic type Select whether searching Voice routes or SMS routes
      Minimum Price Lower price limit Filters routes above specified price
      Maximum Price Upper price limit Filters routes below specified price
      Order By Sorting criteria Sort results (price, prefix, seller, etc.)

    3. Search Result Section: Displays routes matching the filter criteria.

    4. Result Table Columns:

      Column Description Technical Meaning
      Prefix Destination prefix Dialing code covered by the route
      Price (USD) Route rate Cost per minute/message offered by seller
      Seller When users click on a seller, they can view the seller’s profile details.
      Type Route type Traffic category (Voice/SMS or quality classification)
      Destination Destination name Country or operator served
      Route Information Route details Technical information about route quality/configuration
      Purchase Route Action column Button to buy/select the route
      View More Additional information Available to display additional information

    5. Purchase Route: When you wish to purchase a route, double-click on the Purchase in the Purchase Route column. A window will open where you need to select the Account and Carrier. By default the carrier is Nuetrafix but you can also choose the carrier from the drop-down. Click on Confirm and Purchase Route.

    6. Rate Card Assignment: Whenever a new seller is created, a rate card is automatically added.

Info

A NeuTrafix carrier is automatically created each time a user logs into the application. Within this carrier, multiple seller-specific rate cards are associated. Whenever a user purchases a route, all corresponding prefixes linked to that purchase are automatically added under the respective seller’s rate card, after which they function as a standard rate card within the system.